Returns & Exchanges

At Gills Building Supplies, we want to ensure your construction projects are a success. If you are not completely satisfied with your purchase, you can return most unused items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate a Request

  Contact our customer service team with your order number and details of the hardware or building materials you wish to return.

• 2.
  Prepare Your Items

  Ensure all items are in their original, unopened packaging and securely packed to prevent damage during transit back to our warehouse.

• 3.
  Ship the Goods

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location or schedule a pickup for bulk orders.

• 4.
  Receive Your Refund

  Once our team inspects the returned supplies for quality and completeness, your refund will be processed to your original payment method within 5-7 business days.